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Saturday: December/30/2000

 

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Quick Survey
What do you like most about Lake of the Ozarks?

The People
The Climate
The Recreation

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Bobbi's Personal Coach

Bobbi and her professional coach, Monica Reynolds

Quote From Monica:
           
"The way I usually explain my role to people is by using Michael Jordan as an example. He has different coaches for different things, like a free-throw coach and a running coach. Even though he is at the top of his game, he has a minimum of five coaches. When you are at the top of your game, how do you go to the next level? How do you provide better customer service? What skills do you need to improve upon? You hire a coach! I usually also tell people that when you are buying or selling a home, don't you want your agent to be the very best sales person possible? Selling is like any skill - you constantly need to be working on it and studying your craft."

            "Bobbi is in the top one percent of real estate agents in the country. She is an awesome agent and Lake of the Ozarks area is absolutely lucky to have an agent as progressive as she is. One of the tools I use to help in coaching Bobbi is our weekly phone call. We go over what she is doing and how she can improve customer service. Its a great accountability tool. I'm an independent sounding board. I help encourage her. I help her identify needs in specific areas she's working on so that she can be a better agent. It is a constant and never ending improvement process, and the basis for what most people are looking for. They want an excellent, knowledgeable agent and you've always got to be fine-tuning your skills. I like to compare it to the person looking for a heart surgeon. Wouldn't you like to know that they've read the latest book on the latest surgery procedures before you go under their knife? How about the sales person? Wouldn't you like to know that they are always, constantly working on their craft? Bobbi Bash is an awesome agent. Everybody should use her!"

Who is Monica Reynolds?
Monica is a personal coach for forty of the nation's top real estate people. She herself was the number one agent in North and South Dakota for six years in a row. Monica is the author of four books and she works closely with the Mike Ferry Organization.

 


Group of Professionals


 

Bobbi Bash

        
Broker, GRS, GIS, owner and core of the Bobbi Bash Group. Sells millions in real estate each year. Her clients love her!
Suzanne Olson  
Office Manager and real estate agent. She keeps Bobbi on the right track. When you want to know about Bobbi, call Suzanne!

Donna Sommer

 
Office Automation Analyst. Donna does desk-top publishing, solves computer problems, and assists Suz & Bobbi.
Tom Marsala  
Top notch real estate agent from New York, Tom is the agent to call when you want to know more about Port Royale.
Katherine Henry  
"Kacky" does research for Bobbi, along with other assignments that keep Bobbi the top agent at the lake.
Karen Grant  
Karen also helps Bobbi with research, helps Tom with Port Royale, and accomplishes other tasks as needed.

 

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